Billing & Collections

Touchstone Imaging is committed to providing you cost effective, high quality radiology services.

We have numerous financial options that include payment plans and cash rates for non-insured patients. We accept CareCredit® and also offer a Financial Assistance Program for qualifying patients in Texas.

For more options or questions, please contact your local Touchstone center.

We are in network with most major health insurance plans, including:
Blue Cross Blue Shield
Multiplan (PHCS)

If you have questions or need assistance with services already provided please contact us at one of the numbers below.

Please have your account number ready when contacting us.

Patient Billing Information

Looking for copies of your medical records?

Please contact your local center.

Need a copy of your itemized statement?

For an itemized statement please call:

Make a payment online

Payments can be made online by with the links below:

To learn more about CareCredit, please select the CareCredit link above. If you would like to make a payment using your CareCredit card, please contact the facility where your exam was performed.

Click here for a list of our locations

Need Help?

If you have a question about your bill or would like to make a payment on your account, please contact our dedicated Customer Service Department.

Customer Service:
1 877.275.9077 (press option 5)

Monday – Friday
8:00am to 6:00pm CST

Attorney Offices and Lien Companies

Looking to obtain a copy of your client’s medical records?

Please submit your request via Chart Request.

Need assistance with a patient account?

Please contact our litigation department at:


Touchstone Medical Imaging will refund any money owed to a patient within 30 days following the discovery that a refund is due, subject to the Company’s policies.

Touchstone Medical Imaging, LLC
US Radiology Specialists
625 South Gay St. Ste 230
Knoxville, TN, 37902